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The WOD Life is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct.
CANCELLATION OF ORDERS
The WOD Life reserves the right to cancel, at any time before delivery and for whatever reason, an Order that it has previously accepted. The WOD Life may do this for example, but without limitation, where:
(a) The WOD Life's suppliers are unable to supply Goods that they have previously promised to supply;
(b) an event beyond The WOD Life’s control, such as storm, fire, flood, earthquake, terrorism, power failure, war, strike or failure of computer systems, means that The WOD Life is unable to supply the Goods within a reasonable time;
(c) Goods ordered were subject to an error on the Website, for example, in relation to a description, price or image, which was not discovered prior to the Order being accepted.
Refund, Return & Exchange Policies
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Shipping & Delivery Information
What Happens If A Product I Ordered Is Out Of Stock
In the unlikely event there is an issue with your order, you will be notified by one of our team as soon as possible.
Generally, If you have ordered a product and it is out of stock, we will make contact to suggest an alternative by either phone call or email before sending out the rest of your order.
If you have ordered a clearance item during a sale period we will refund you for that item, using the payment method you used, and immediately send out the rest of your order. We will inform you of this by email.
In certain circumstances, we may need to reject your order. This may happen where the requested Product has an error in the price or in the product description posted.
If your order is being delivered outside of Australia and New Zealand you may be charged extra import fees and/or duties by your government's import or customs department at the time of delivery.
The payment of any extra fees or duties are your responsibility and not the responsibility of The WOD Life.
If orders are rejected at customs by the customer resulting in the order being sent back to our warehouse, the customer is responsible for the payment of the shipping back to our warehouse. The amount for return shipping will occur when refunding for the order takes place.